Francis is a seasoned tech executive with deep expertise in product management and IT leadership. He was instrumental in PayByPhone’s growth, serving as VP of Product, GM of Vancouver, and later as CEO. During his leadership, PayByPhone was acquired by Volkswagen Financial Services in 2016—a move that aligned with VW’s mobility strategy. Post-acquisition, Francis joined Volkswagen Financial Services as Head of IT, continuing to bridge tech innovation with automotive finance. Based in Vancouver, he also held senior roles at Vivonet and Active Network, driving digital transformation across sectors.